Responding to a crisis

A new movie I watched recently was Captain Phillips.  I think that Tom Hanks did an amazing job, and really moved the audience with his acting.  It's hard to imagine that this actually happened!

I am discussing this movie because I recently did a project on Hostage Negotiations, and as I am specifically interested in crisis counseling, this movie struck a chord with me.  Take a look at this video, right after Captain Phillips had been rescued, and the amazing job that this crisis worker does.  She implements the appropriate skills and tries to make him feel safe, and let's him take his time.  Just amazing.

Warning:  this video is quite the tear-jerker!